Farmington Spotlight

Posted on: January 17, 2018

MEDIA RELEASE

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Date: January 17, 2018



City of Farmington Recovers from Ransom Ware Attack


Farmington, NM: The City of Farmington continues to work with the FBI and other outside services to investigate the cause and originating location of the ransom ware that encrypted many business operations computers on January 3, 2018.  Information Technology (IT) personnel have been able to confirm that the City was attacked by a variance of the SAMSAM ransom ware.


The City apologizes for the temporary inconvenience our customers may have experienced during this time.  Nearly all business systems related to customer service operations have been restored. 


While the FBI has confirmed that attacks like this are happening all over the world on a daily basis, the City would like to emphasize:

  • No City customer or employee personal information was extracted
  • The City's public administration system was not affected
  • There was no breach of any electric utility operations systems
  • There was no interruption of any public safety services
  • City email systems were not affected and are safe

 

The City of Farmington invests significant resources in the latest technology in virus defense, including specific ransom ware software and multiple levels of virus protection. The City has enlisted additional outside resources to review security protocols and make recommendations regarding any improvements that may be implemented.  




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