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I don't have a shut-off valve anywhere after the meter-can. Am I allowed to go into the meter-can to shut off my water immediately?
No.. no one is allowed in the meter-can (this includes your plumber) without permission from the City's Operations & Maintenance Contractor ahead of time. Usually you'll be granted access to shut off your water meter knowing they are on there way to your home to verify. If they feel you do not know how to shut off your water appropriately, then they may reserve the right to deny you access into the meter-can. Even a plumber must request access into the meter-can.

Water & Wastewater Utilities

Show All Answers

1. How do I report a water or sewer leak?
2. I don't have a shut-off valve anywhere after the meter-can. Am I allowed to go into the meter-can to shut off my water immediately?
3. What would happen if a plumber goes into my meter-can without prior authorization?
4. I've noticed the water pressure in my house has decreased over the years, Why?
5. Why does my water look cloudy?
6. Why does my water look dirty at times?
7. I have a water softener in my home. How much water hardness does my water softener need to be set at?
8. What portion of my water and sewer service lines is my responsibility?
9. Does my insurance company cover my service line repairs/replacements?

City of Farmington
800 Municipal Drive
Farmington, NM 87401
Ph: 505-327-7701