Complaint Procedure
The Community Relations Commission of the City of Farmington has been created by Ordinance Number 2007-1195.
Complaints can be filed addressing cultural diversity, fairness, integrity and respect issues by citizens of the City of Farmington and persons that are visiting or seeking services in the City of Farmington.
Complaints must be filed within 45 days after the incident/violation has occurred. Ensure that the complaint is an accurate account of what happened to the complainant, to the best of their knowledge and belief. Provide witness information (letters and supporting documents) and/or witnesses that are relevant to the complaint.
Complaint forms or letters will be received by Commission members and staff. The person receiving the complaint will acknowledge receipt of the complaint by signing and dating the complaint form or letter. The complainant will be provided a copy for their records.
The Chairperson of the Commission will designate other members of the Commission to conduct the fact finding or delegate it to staff of the Commission. A reasonable period of time but no more than 30 days will be granted to conduct the fact finding.
Facts of Findings and a recommendation will be presented to the full Commission for their action. Corrective actions MAY include mediation, referrals, policy recommendations, education/training, advocacy and/or sponsorship of community events leading to mutual respect.
The Community Relations Commission is responsible for data and record management of all complaints that are received. It will use the information to advise leaders, businesses, organizations and the public on improving community relations