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The owner is responsible for the water service line after the water meter-can. Typically the meter-can is located near the property line along the street or right of way area. For gravity sewer, the owner is responsible for the sewer lateral from the sewer main connection in the street or right-of-way to the home. For pressure sewer, the owner is responsible for the sewer lateral from the sewer valve can to the home. For questions regarding service line responsibilities, please call Ruben Salcido, O & M Manager, at (505) 599-1284.
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All water or sewer leaks, as well as water outages, should be reported immediately to the City of Farmington's Operations & Maintenance Contractor, Jacobs, at 505-326-1918.
No.. no one is allowed in the meter-can (this includes your plumber) without permission from the City's Operations & Maintenance Contractor ahead of time. Usually you'll be granted access to shut off your water meter knowing they are on there way to your home to verify. If they feel you do not know how to shut off your water appropriately, then they may reserve the right to deny you access into the meter-can. Even a plumber must request access into the meter-can.
Then the owner/renter/lessor of that property may be held responsible for meter tampering fees, this may include fines added to your utility bill or loss of meter.
Although there may be several reasons why water pressure is decreasing, in most cases water leaks or mineral build-up within your plumbing lines cause you to experience this problem. The older the plumbing, the more likely a pressure problem. The City encounters the same problems within the water mains which is why the City is proactive on its preventative maintenance programs such as leak detection, hydrant flushing and pressure testing. For any water / sewer emergencies or non-emergencies, please contact the City's Operations and Maintenance Contractor, Jacobs, at 505-326-1918.
At times it is necessary for the City to flush the water system, which may cause a disturbance of mineral build-up created within the water mains over time. As disturbance occurs, these minerals temporarily cloud the water, making it look dirty. The water is still safe to drink, but it can be a bit unsightly. To resolve, simply run your tap water until the color goes away.
Cloudy water can also indication that air has entered the water lines and is no more than highly oxygenated water (lots of tiny bubbles). It will settle rapidly and is quite safe to drink. If you have any questions call the City of Farmington Laboratory at 505-325-6953.
To apply for the LIHEAP program contact: Human Service Department Income Support 101 West Animas Farmington, New Mexico Phone: 505-566-9600
To transfer EXISTING water and/or sewer services, please contact Customer Service at (505) 599-1353.
To obtain new residential water and/or sewer services, please contact Shannon Ben, Water Technician, at (505) 599-1552.
To obtain new commercial water and/or sewer services, please contact Drake Dalton, Water / Wastewater Associate Engineer, at (505) 599-1498.